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AI Integration & Development · Dublin

AI integrated into the software you already run.

We embed AI into your existing CRM, ERP, SaaS and legacy systems — copilots, RAG knowledge tools and secure workflow automation — so you get real efficiency without ripping out what works or risking your data.

Workflow automationRAG knowledgeCopilotsSelf-hosted models
Engagements
Copilots · RAG · automation · agents
Connects to
CRM · ERP · SaaS · legacy · databases
Models
OpenAI · Anthropic · open / self-hosted
Compliance
GDPR-aligned · EU residency · self-host

AI promises a lot. Most of it never reaches your systems.

The gap is rarely the model — it's integration. Generic AI tools don't know your data, don't connect to your software, and raise real questions about security and accuracy.

1

Disconnected from your data

Off-the-shelf AI can't see your CRM, documents or operational data, so its answers are generic and its automation can't act on anything real.

2

Accuracy you can't trust

Without grounding in your approved sources, models invent plausible-sounding answers — unacceptable in regulated or high-stakes work.

3

Data & GDPR risk

Pasting sensitive data into consumer AI tools is a compliance problem most businesses can't take on without proper controls.

4

Pilots that never ship

Impressive demos that stall because no one built the integration, monitoring and rollout needed to run them in production.

AI that connects, grounds and acts.

Three capabilities, all integrated into your existing stack and built with security and accuracy as first-order constraints.

Assist

Copilots & assistants

In-context AI assistants embedded in the tools your team already uses, grounded in your data.

  • In-app & CRM copilots
  • Drafting & summarisation
  • Internal Q&A assistants
Know

RAG knowledge systems

Retrieval-augmented systems that answer from your approved documents — with sources, not guesses.

  • Document & policy search
  • Source-cited answers
  • Access-controlled knowledge
Act

Workflow automation

AI-driven automation that routes, classifies and processes work across your systems, with humans in the loop.

  • Document & intake processing
  • Routing & classification
  • Approval workflows

What makes our AI integrations production-grade.

The engineering around the model is what turns a demo into something you can actually run.

Deep integration

API-first connections into CRM, ERP, SaaS and legacy systems so AI can read and act on real data.

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Grounded & cited

RAG over your approved sources so outputs are accurate, explainable and traceable to a document.

Self-hosted option

Open models deployed in your environment or EU regions when data sensitivity demands it.

Human-in-the-loop

Review and approval steps designed in, so AI assists decisions rather than making them unchecked.

Monitoring

Logging, evaluation and quality tracking so you can see how the AI performs over time.

Built to evolve

Model-agnostic architecture so you can swap or upgrade models as the landscape changes.

From readiness assessment to production AI.

A structured path that de-risks AI — proving value on a focused use case before scaling, with your data protected throughout.

1Assess

AI readiness audit

We map your workflows, data and systems to find where AI delivers measurable value — and produce a written readiness report before any build.

  • Automation gaps and workflow bottlenecks ranked by impact
  • Data quality assessment and any preparation required before integration
  • API availability, access constraints and legacy system compatibility
  • GDPR considerations under Articles 5, 25 and 32 — data minimisation, privacy by design and security of processing
Why this matters: the majority of AI projects that fail do so because of poor data readiness or unclear use-case scope. Our discovery phase eliminates both risks before development begins.
2Design

AI architecture design & integration planning

Once the audit is complete, our engineers design a scalable AI architecture tailored to your existing software environment. We do not build generic solutions; every architecture is mapped to your specific tools and workflows.

  • API orchestration strategy across REST, GraphQL, webhooks and middleware layers
  • Model selection and LLM routing — commercial and open-source models where data privacy requires on-premise deployment
  • RAG system design using vector databases for internal knowledge retrieval
  • Middleware and integration planning for CRM, ERP and custom SaaS tools
  • Modular architecture to support phased rollout and future AI expansion
3Pilot

Focused pilot build

We build a working pilot on one high-value use case so you can validate accuracy and ROI before scaling.

  • One high-impact workflow taken end to end
  • Accuracy, latency and ROI measured against real data
  • Go / no-go decision before any wider commitment
4Integrate

Production integration

We connect the validated solution into your live systems with monitoring, controls and human-in-the-loop review.

  • Controlled integration into CRM, ERP, SaaS and legacy systems
  • Human-in-the-loop review for high-stakes outputs
  • Logging, evaluation and quality monitoring from day one
5Optimise

Tune & scale

We monitor real-world performance, refine prompts and retrieval, and expand to further use cases.

  • Ongoing prompt and retrieval tuning against live usage
  • Model upgrades as the landscape evolves
  • Expansion to additional workflows and teams

Model-agnostic, integration-first tooling.

We choose models and tools per use case — balancing accuracy, cost, latency and data-residency needs.

OpenAIGPT models
AnthropicClaude
LlamaOpen / self-host
Vector DBRetrieval
LangChainOrchestration
PythonAI back-end
Node.jsServices
Azure AIEU regions
DockerSelf-host
Eval toolsMonitoring

Where AI integration pays off fastest.

High-value starting points we're regularly asked to build.

📄

Document processing

Extracting, classifying and summarising documents — invoices, contracts, forms — at a fraction of the manual time.

🔎

Knowledge assistants

RAG assistants that let staff get cited answers from policies, manuals and past work in seconds.

💬

Customer support AI

Assistants that draft responses and surface the right information, grounded in your approved content.

Workflow automation

Routing, triage and data entry automated across your systems, with humans approving the outcomes.

AI delivered by engineers, grounded in your systems.

We're a software engineering company first — so our AI work is about integration, reliability and compliance, not hype.

Integration is our core skill. We connect AI to your real systems and data, which is where almost all the value — and difficulty — lives.

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GDPR-aligned and self-host capable. We can keep your data in EU regions or fully self-hosted models when sensitivity demands it.

Accuracy by design. Grounding, citations and human-in-the-loop review so outputs are trustworthy and explainable.

Honest about fit. If AI isn't the right answer for a problem, we'll tell you — and propose what is.

Questions about AI integration.

Can we use AI without sending data to third parties?

Yes. We can deploy open models self-hosted in your own environment, or use enterprise APIs with EU data residency and no-training guarantees — so sensitive data stays controlled and GDPR-aligned.

How do you stop AI from giving wrong answers?

We ground responses in your approved sources using retrieval (RAG), return citations, and design human-in-the-loop review for high-stakes outputs. The AI assists; your team stays accountable.

Will it work with our existing software?

That's the point. We integrate AI into your CRM, ERP, SaaS and legacy systems through APIs and controlled layers, rather than asking your team to adopt yet another disconnected tool.

How do we start without a huge commitment?

We begin with a readiness assessment and a focused pilot on one high-value use case. You validate accuracy and ROI before committing to a wider rollout.

How much does an AI integration cost?

A focused pilot typically starts around €8,000–€20,000; production rollouts scale from there. Discovery produces a fixed-price proposal before any build begins.

Curious where AI fits your business?

Start with a free readiness assessment. We'll find the highest-value opportunity — and tell you honestly if now isn't the time.

Book a discovery call